Privacy Policy
Last updated June 2024
We (Fides, “us”, “our”) take data protection very serious. This Privacy Policy describes how we as controller or processor within the meaning of the General Data Protection Regulation ("GDPR") collect and further process your personal data when you (“user”, “users” or “you”) use the website www.fides.technology (“Website”) and/or the platform available via the Website or the iPad App (“Services” or "Platform").
Contact details
If you have any questions, you can reach us by email, call or visit us here:
Fides Technology GmbH, Luisenstrasse 51, 80333 München, Germany
+49 89 12085471
Our data protection officer is:
ISiCO Datenschutz GmbH, Am Hamburger Bahnhof 4, 10557 Berlin
+49 (0)30 213 00 28 50
If you have any questions about data protection in regards to our products and services or the use of this website, you can also contact our data protection officer at any time. They can be contacted at the above mentioned postal address or the above e-mail address. We expressly point out that when using this e-mail address, the contents are not exclusively taken note of by our data protection officer. If you wish to exchange confidential information, please contact us directly via this e-mail address first.
General information on data processing
1. Scope of processing personal data
In general, we only process the personal data of our users to the extent necessary in order to provide a functioning website with our content and services. The processing of personal data regularly only takes place with the consent of the user. Exceptions include cases where prior consent technically cannot be obtained and where the processing of the data is permitted by law.
2. How we collect data
When you visit our Website we collect and process data as the data controller.
When you use our Service we collect data as the data processor. We collect data that is either provided by you or an entity that uses our Service.
3. Legal basis for data processing
Art. 6 (1) (a) GDPR serves as the legal basis to obtain the consent of the data subject for the processing of their data.As for the processing of personal data required for the performance of a contract of which the data subject is party, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual activities. When it is necessary to process personal data in order to fulfil a legal obligation to which our company is subject, Art. 6 (1) (c) GDPR serves as the legal basis. If vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (d) GDPR serves as the legal basis. If the processing of data is necessary to safeguard the legitimate interests of our company or that of a third party, and the fundamental rights and freedoms of the data subject do not outweigh the interest of the former, Art. 6 (1) (f) GDPR will serve as the legal basis for the processing of data.
4. Legal basis for the processing of data on your end device
The legal basis for the use of technically necessary cookies and related data processing is § 25 para. 2 TTDSG in conjunction with Art. 6 (1) (f) GDPR. The processing serves to facilitate your use of our website and to be able to offer you our services as desired. Some functions of our website also do not work without the use of these cookies and could therefore not be offered. Our legitimate interest in processing the cookies results from the aforementioned purposes. The cookies are deleted after the session ends (e.g. logging out or closing the browser) or after the expiration of a specified duration.The legal basis for the use of technically unnecessary cookies is your consent, which you give us via the cookie banner in accordance with Section 25 (1) TTDSG in conjunction with Art. 6 (1) (a) GDPR. For these services, you can revoke your consent at any time with effect for the future or subsequently grant it again by accessing your cookie and privacy settings online via our privacy information and configuring them accordingly. Alternatively, you can prevent the storage of cookies by selecting the appropriate settings on your browser software. Please note that the browser settings you make only affect the browser you are using. For further detailed information, please refer to the following descriptions.
5. Data removal and storage duration
Your personal data will be erased or restricted as soon as the purpose of its storage has been accomplished. Additional storage may occur if it was provided for by the European or national legislator within the EU regulations, law, or other relevant regulations to which we are subject.
Restriction or erasure of the data also takes place when the storage period stipulated by the aforementioned standards expires, unless there is a need to prolong the storage of the data for the purpose of concluding or fulfilling the respective contract.
Types of Data we collect
We collect data only where necessary. This is a list of types of data we collect:
| Types of data |
|---|
Contact details
|
Individual data
|
Data on how you use our Website and our Services |
Data that identifies you
|
Company specific data
|
Shareholder and committee specific data
|
When we collect this data
| Visiting our website | Data that identifies you |
|---|---|
| Job applications | Contact details |
| General use of the Platform | Contact details |
| In addition: Shareholder specific use of the Platform | Public shareholder information |
Where we store personal data
Our servers are hosted by AWS EMEA and are located in the AWS Region Frankfurt.
Third parties who process your data
Tech businesses often use third parties to help them host their application, communicate with customers, power their emails etc. We partner with third parties who we believe are the best in their field at what they do.When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.Where personal data is transferred to a third party in a country outside the UK or European Economic Area (EEA) that is not considered to offer an adequate level of protection for personal data, we ensure that we have in place a binding contract with them containing the current version of the standard contractual clauses with them. Generally, we use the European Commission Standard Contractual Clauses (EU 2021/964). We continually monitor this transfer mechanism.
1. Third parties that we work with when you visit our website
Third party provider | Business seat (transfer to countries outside EU) | Purpose of data processing | Legal basis | Information |
|---|---|---|---|---|
Hubspot Ireland Limited | Ireland | Book demos, access whitepapers and webinars | Art. 6 (1) (a) GDPR | |
Google Ireland Ltd. | Ireland | Analytics | Art. 6 (1) (a) GDPR | |
Usercentrics GmbH | Germany | Consent Management | Art. 6 (1) (a) GDPR |
2. Third parties we work with when you use our Services
Third party provider | Business seat (transfer to countries outside EU) | Purpose of data processing | Legal basis | Information |
|---|---|---|---|---|
auth0 Inc. | USA | Login authentication | Art. 6 (1) (a) GDPR | |
AWS EMEA SARL | Germany | Cloud Provider | Art. 6 (1) (a) GDPR | |
Docusign International Limited | Ireland | Providing e-signing feature | Art. 6 (1) (a) GDPR | |
Microsoft Ireland Operations Limited | Ireland | Selfhosted server for openAi model | Art. 6 (1) (a) GDPR | |
Mixpanel Inc. | USA | Analytics | Art. 6 (1) (a) GDPR | |
Pinecone Systems Limited | USA | Cloud Provider for embedded vectors | Art. 6 (1) (a) GDPR | |
Productfruits s.r.o. | Czech republic | Product tours | Art. 6 (1) (a) GDPR | |
Sendgrid - Twilio Ireland Limited | Ireland | Sending Email-Notifications | Art. 6 (1) (a) GDPR | |
Segment - Twilio Ireland Limited | Ireland | Data warehouse | Art. 6 (1) (a) GDPR | |
Twilio Ireland Limited | Ireland | Sending Textmessages and Email-Notifications | Art. 6 (1) (a) GDPR |
3. Third parties we work with when you apply for a job with us
Third party provider | Business seat (transfer to countries outside EU) | Purpose of data processing | Legal basis | Information |
|---|---|---|---|---|
Personio GmbH | Germany | Processing your application | Art. 6 (1) (a) GDPR |
Use of cookies
1. Description and scope of data processing
Our Website and our Services use cookies. Cookies are text files that are stored in the internet browser or the internet browser on the user’s computer system. If a user calls up a website, a cookie can be stored on the user’s operating system. These cookies contain a string of characters that allows the browser to be uniquely identified when the website is reopened. We use cookies to make our website more user-friendly. Some elements of our website require the calling browser to be identified even after a page break. The following data is stored and transmitted in the cookies:
- Search terms entered
- Frequency of page views
- Use of website functions
2. Purpose of data processing
The purpose of using technical cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. These require that the browser is recognized even after a page change. We require cookies for the following applications:
- Adaptation of the display to the device and operating system.
3. Legal basis for data processing
The legal basis for the processing of personal data using non-technical cookies and plugins is Art. 6 (1) (b) GDPR. The legal basis for the processing of personal data using technical cookies is Art. 6 (1) (f) GDPR, legitimate interests.
4. Duration of storage and possibility of objection and removal
Cookies are stored on the user's device and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.
If you use the Safari browser version 12.1 or higher, cookies will be automatically deleted after seven days. This also applies to opt-out cookies, which are used to prevent the use of tracking mechanisms.
Use of plugins
We use plugins in various places to provide the best experience and service to you. We partner with third parties who we believe are the best in their field at what they do.When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.Where personal data is transferred to a third party in a country outside the UK or European Economic Area (EEA) that is not considered to offer an adequate level of protection for personal data, we ensure that we have in place a binding contract with them containing the current version of the standard contractual clauses with them. Generally, we use the European Commission Standard Contractual Clauses (EU 2021/964). We continually monitor this transfer mechanism. Your personal information will be stored for as long as is necessary to fulfil the purpose described in this Privacy Policy or as required by law.You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the withdrawal. You can prevent the collection as well as the processing of your personal data by the respective providers by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, disabling the execution of script code in your browser or installing a script blocker such as NoScript or Ghostery in your browser. We reserve the right to make changes to this privacy policy at any time. The privacy policy will be updated regularly and any changes will be automatically posted on our website.
Plugins used on our Website
Third party provider | Business seat (transfer to countries outside EU) | Purpose of data processing | Legal basis | Information |
|---|---|---|---|---|
HubSpot Ireland Limited | Ireland | Book demos, access whitepapers and webinars | Art. 6 (1) (a) GDPR | |
Usercentrics GmbH | Ireland | Manage user consent | Art. 6 (1) (f) GDPR | |
YouTube LLC | USA | Embed videos to provide meaningful information | Art. 6 (1) (a) GDPR |
Plugins used on the Platform
Third party provider | Business seat (transfer to countries outside EU) | Purpose of data processing | Legal basis | Information |
|---|---|---|---|---|
HubSpot Ireland Limited | No | Customer support | Art. 6 (1) (a) GDPR | |
Product fruits s.r.o. | No | User onboarding | Art. 6 (1) (b) GDPR |
Your privacy choices and rights
When your personal data is processed, you are subsequently a data subject in the sense of the GDPR and have the following rights:
1. Right to information
You may request from the data controller to confirm whether your personal data is processed by them. If such processing is the case, you can request the following information from the data controller:
- The purpose for which the personal data is processed;
- The categories of personal data being processed;
- The recipients or categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;
- The planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;
- The existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the data controller or a right to object to such processing;
- The existence of a right of appeal to a supervisory authority;
- All available information on the source of the data if the personal data is not collected from the data subject;
- The existence of automated decision-making including profiling under Art. 22 GDPR and, in certain cases, meaningful information about the data processing system involved, and the scope and intended result of such processing on the data subject.
2. Right to rectification
You have a right to rectification and/or completion of the data controller, if your processed personal data is incorrect or incomplete. The data controller must correct the data without delay.
3. Right to the restriction of processing
You may request the restriction of the processing of your personal data under the following conditions:
- If you challenge the correctness of your personal data for a period of time that enables the data controller to verify the accuracy of your personal data;
- The processing is unlawful, and you refuse the erasure of the personal data and instead demand the restriction of the use of the personal data;
- The representative no longer needs the personal data for the purpose of processing, but you need it to assert, exercise or defend legal claims; or
- If you have objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the data controller outweigh your reasons.
4. Right to erasure
a) Obligation to eraseIf you request from the data controller to delete your personal data with immediate effect, they are required to do so immediately given that one of the following applies:
- Personal data concerning you is no longer necessary for the purposes for which they were collected or processed.
- You revoke your consent, to which the processing is allowed pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR and there is no other legal basis for processing the data
- According to Art. 21 (1) GDPR you object to the processing of the data given that the processing of the data is justified by a legitimate interest, or you object pursuant to Art. 21 (2) GDPR.
- Your personal data has been processed unlawfully.
- The act of deleting your personal data will invoke a legal obligation under the Union law or the law of the Member States to which the data controller is subject.
- Your personal data was collected in relation to information business services offered pursuant to Art. 8 (1) GDPR.
- to exercise the right to freedom of speech and information;
- to fulfill a legal obligation required by the law of the Union or of the Member States to which the representative is subject, or to perform a task of public interest or in the exercise of public authority delegated to the representative;
- for reasons of public interest in the field of public health pursuant to Art. 9 (2) (h) and (i) and Art. 9 (3) GDPR;
- for archival purposes of public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or
- to enforce, exercise or defend legal claims.
5. Right to information
If you have the right of rectification, erasure or restriction of processing over the data controller, they are obliged to notify all recipients to whom your personal data have been disclosed of the correction or erasure of the data or restriction of processing, unless this proves to be impossible or involves a disproportionate effort. You reserve the right to be informed about the recipients of your data by the data controller.
6. Right to data portability
You have the right to receive your personal data given to the data controller in a structured, standard and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the data controller who was initially given the data, given
- that the processing is based on a consent in accordance with Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR or on a contract in accordance with Art. 6 (1) (b) GDPR
- and the processing is done by automated means.
7. Right to object
Subjective to your situation, you have, at any time, the right to object against the processing of your personal data pursuant to Art. 6 (1) (e) or (f) GDPR; this also applies to profiling based on these provisions. The data controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, exercising or defending legal claims. If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data in regard to such advertising; this also applies to profiling insofar as it is associated with direct mail. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purpose. You have the possibility, in connection with the use of information society services - notwithstanding Directive 2002/58/EC - to exercise your right to object by means of automated procedures using technical specifications.
8. Right to revoke the data protection consent delcaration
You have the right to withdraw your consent at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
9 Automated decision on a case-by-case basis, including profiling
You have the right not to subject to a decision based solely on automated processing including profiling that will have legal effect or affect you in a similar manner. This does not apply if the decision
- is required for the conclusion or execution of a contract between you and the data controller,
- is permitted by the Union or Member State legislation to which the data controller is subject, and where such legislation contains appropriate measures to safeguard your rights and freedoms and legitimate interests, or
- with your expressed consent.
10. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in the Member State of their residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you violates the GDPR. The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.
Use of company presences in social media
Instagram: Instagram, Part of Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2 IrelandOn our company website we provide information and offer Instagram users the possibility of communication. If you carry out an action on our Instagram company website (e.g. comments, contributions, likes etc.), you may make personal data (e.g. clear name or photo of your user profile) public. However, as we generally or to a large extent have no influence on the processing of your personal data by Instagram, the company jointly responsible for our company appearance, we cannot make any binding statements regarding the purpose and scope of the processing of your data. Our corporate presence in social networks is used for communication and information exchange with (potential) customers. In particular, we use the company’s presence for information about our products and services. Publications on the company appearance can contain the following content:
- Information about products
- Information about services
- Advertisement
- Customer contact
- Information about products
- Information about services
- Advertising
- Customer contact
Use of company presences in professional networks
1. Presence in professional oriented networksWe use corporate presences on professionally oriented networks. We maintain a corporate presence on the following professionally oriented networks:LinkedIn: LinkedIn, Unlimited Company Wilton Place, Dublin 2, Irleand
On our site we provide information and offer users the possibility of communication.
The corporate presence is used for job applications, information/PR and active sourcing.
We do not have any information on the processing of your personal data by the companies jointly responsible for the corporate presence. Further information can be found in the privacy policy of:LinkedIn.If you carry out an action on our company website (e.g. comments, posts, likes, etc.), it is possible that you make personal data (e.g. clear name or photo of your user profile) public.2. Legal basis for data processingThe legal basis for the processing of your data in connection with the use of our corporate web presence is Art. 6 (1) (f) GDPR.If you carry out an action on our company website (e.g. comments, posts, likes, etc.), it is possible that you make personal data (e.g. clear name or photo of your user profile) public.3. Purpose of the data processing Our corporate web presence serves to inform users about our services. Every user is free to publish personal data through activities.4. Duration of storageWe store your activities and personal data published via our corporate web presence until you revoke your consent. In addition, we comply with the statutory retention periods.5. Objection and removalYou can object at any time to the processing of your personal data which we collect within the scope of your use of our corporate web presence and assert your rights as a data subject mentioned under IV. of this privacy policy. To do so, send us an informal email to the email address stated in this data protection declaration. Further information on this provided by LinkedIn can be found here.
Content Delivery Networks
1. Description and scope of data processing
On our website we use functions of the content delivery network CloudFlare of CloudFlare Germany GmbH, Rosental 7, 80331 Munich, Germany (hereinafter referred to as CloudFlare). A Content Delivery Network (CDN) is a network of regionally distributed servers connected via the Internet to deliver content, especially large media files such as videos. CloudFlare offers web optimization and security services that we use to improve the load times of our website and to protect it from misuse. When you visit our website you will be connected to the servers of CloudFlare, e.g. to retrieve content. This allows personal data to be stored and evaluated in server log files, the user's activity (e.g. which pages have been visited) and device and browser information (e.g. IP address and operating system). Further information on the collection and storage of data by CloudFlare can be found here
2. Purpose of data processing
The use of CloudFlare's features serves to deliver and accelerate online applications and content.
3. Legal basis for data processing
The data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website -and the server log files are therefore recorded.
4. Duration of storage
Your personal information will be retained for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.
5. Possibility of objection and elimination
Information about objection and removal options regarding CloudFlare can be found here
